Jan 2018 - Mar 2019
Self-Employed
Cross-Country Travel & Van Buildout
Refurbished a old plumbing van to travel the country
Planned van layout, systems, established budget and timeline
Worked through a plethora of issues and found a multitude of creative solutions
Travelled across the continental United States hiking, cycling and sight-seeing
Built out highly-technical electrical (combination of solar, alternator and shore-power systems),water (pumps, holding tanks, filters, etc) and variety of livability systems
Built and refined systems over several trips, integrated safety features and reduced usability issues
Layout and design
research
buildout
Solar systems
Water Systems
Electrical Systems
Nov 2016 - Dec 2017
IBM Watson
Senior User Interface & Experience Designer
Helped users understand complex machine-learning concepts and models
Brainstormed and collaborated with teams across the world to ideate and come up with novel solutions
Worked hand-in-hand with world-class machine-learning developers across the world.
Hosted design-thinking workshops and exercises
Came up with new methods and interfaces to make machine-learning training accessible to anybody and everybody.
Created and maintained detailed user-stories, personas, interaction flows, wireframes, interactive prototypes and visual designs
Helped write usability testing scripts and defining key performance indicators.
Personas
Wireframes
User Journey Maps
Visual Design
Personas
HTML
CSS
Interactive Prototypes
Survey Design
Process flows
Aug 2013 - Oct 2016
Optoro
User Experience Design Lead & Senior Designer
Hired and built out design team from scratch
Managed design team workload, helped team integrate with development, quality assurance and product owners
Coordinated with product managers, development teams and stakeholders
Create and maintain quarterly goals and key performance indicators for success measurement
Defined team strategy and positioning within the company with executives
Defined the design vision, direction and implementation for E-Commerce and business-facing SaaS applications.
Helped architect and implement the front-end HAML/SCSS for our warehouse-management tools and SasS offerings on mobile android and desktop
Designed a variety of warehouse applications and dashboards to enable intake of new items, picking, shipping and a whole host of other logistics functions.
Launched and maintained the e-commerce electronics and home-goods site BLINQ.com
Created marketing assets, refined checkout, search & browse interfaces, wording and messaging and analytics
Worked with customers and user across the company gather requirements and identify issues
Personas
Process Flows
User Journneys
Wireframes
Paper Prototypes
Surveys
Visual Design
HTML/HAML
CSS/SCSS/SASS
Rapid Prototyping
Interactive Prototyping
Oct 2012 - Mar 2013
US Patent and Trademark Office
UI/UX Designer
Created a new way to enable individuals to more easily file patents and trademarks
Worked with internal and external stakeholders to gather project requirements and assess existing issues
Helped USPTO design maintain consistent branding and visual standards across a variety of applications
Defined guidelines for existing applications to operate within new systems as well as keeping legacy systems functional
Worked with architecture and development teams to asses feasibility of designs and provide creative solutions to architectural issues
Worked with a wide range of teams and business units to convey vision, gather input and work out implementation
Process Flows
User Journeys
Wireframes
Surveys
Visual Design
HTML
CSS
Rapid Prototyping
Interactive Prototyping
Nov 2009 - Oct 2012
Executive Office of the President
Senior User Interface Designer
Worked on a way for agencies to communicate easily and securely with each other without having to go through all the red tape of traditional methods.
Met with internal and external stakeholders to gather requirements, discover issues and find opportunities for us to help
Gathered existing site usage data and used it for validating changes and issues
Designed new unified user interface guidelines across a variety of products to enhance usability and functionality
Implemented section 508 accessibility features like skip navigations and alt tags to make the site more usable and compliant
Worked closely with developers to deploy and engineer new functions, features and web
products
Process Flows
User Journeys
Wireframes
Visual Design
HTML
CSS
Rapid Prototyping
Interactive Prototyping
Skills & Applications
Skills
Product Strategy (GAP/SWOT Analysis)
Research
Usability Testing
Wireframing
Rapid-Prototyping
UX Writing
Visual Design
HTML & HAML
CSS & SCSS
Design
Omnigraffle
Mockflow
Balsamiq
Sketch
Figma
Axure RP
Adobe Illustrator
Adobe XD
Usability
Google Analytics
Invision
Optimizely
Usertesting.com
SurveyMonkey
Muraly
Industries I Have Worked In
Logistics
Machine Learning
Government
Healthcare
Non-Profit