Jan 2018 - Mar 2019

Self-Employed

Cross-Country Travel & Van Buildout

  • Refurbished a old plumbing van to travel the country 

  • Planned van layout, systems, established budget and timeline 

  • Worked through a plethora of issues and found a multitude of creative solutions 

Travelled across the continental United States hiking, cycling and sight-seeing

  • Built out highly-technical electrical (combination of solar, alternator and shore-power systems),water (pumps, holding tanks, filters, etc) and variety of livability systems 

  • Built and refined systems over several trips, integrated safety features and reduced usability issues 

  1. Layout and design

  2. research

  3. buildout

  4. Solar systems

  5. Water Systems

  6. Electrical Systems


Nov 2016 - Dec 2017

IBM Watson

Senior User Interface & Experience Designer

  • Helped users understand complex machine-learning concepts and models

  • Brainstormed and collaborated with teams across the world to ideate and come up with novel solutions

  • Worked hand-in-hand with world-class machine-learning developers across the world.

  • Hosted design-thinking workshops and exercises

Came up with new methods and interfaces to make machine-learning training accessible to anybody and everybody.

  • Created and maintained detailed user-stories, personas, interaction flows, wireframes, interactive prototypes and visual designs

  • Helped write usability testing scripts and defining key performance indicators.

  1. Personas

  2. Wireframes

  3. User Journey Maps

  4. Visual Design

  5. Personas

  6. HTML

  7. CSS

  8. Interactive Prototypes

  9. Survey Design

  10. Process flows


Aug 2013 - Oct 2016

Optoro

User Experience Design Lead & Senior Designer

  • Hired and built out design team from scratch

  • Managed design team workload, helped team integrate with development, quality assurance and product owners

  • Coordinated with product managers, development teams and stakeholders

  • Create and maintain quarterly goals and key performance indicators for success measurement

  • Defined team strategy and positioning within the company with executives

Defined the design vision, direction and implementation for E-Commerce and business-facing SaaS applications.

  • Helped architect and implement the front-end HAML/SCSS for our warehouse-management tools and SasS offerings on mobile android and desktop

  • Designed a variety of warehouse applications and dashboards to enable intake of new items, picking, shipping and a whole host of other logistics functions.

  • Launched and maintained the e-commerce electronics and home-goods site BLINQ.com

  • Created marketing assets, refined checkout, search & browse interfaces, wording and messaging and analytics

  • Worked with customers and user across the company gather requirements and identify issues

  1. Personas

  2. Process Flows

  3. User Journneys

  4. Wireframes

  5. Paper Prototypes

  6. Surveys

  7. Visual Design

  8. HTML/HAML

  9. CSS/SCSS/SASS

  10. Rapid Prototyping

  11. Interactive Prototyping


Oct 2012 - Mar 2013

US Patent and Trademark Office

UI/UX Designer

Created a new way to enable individuals to more easily file patents and trademarks

  • Worked with internal and external stakeholders to gather project requirements and assess existing issues

  • Helped USPTO design maintain consistent branding and visual standards across a variety of applications

  • Defined guidelines for existing applications to operate within new systems as well as keeping legacy systems functional

  • Worked with architecture and development teams to asses feasibility of designs and provide creative solutions to architectural issues

  • Worked with a wide range of teams and business units to convey vision, gather input and work out implementation

  1. Process Flows

  2. User Journeys

  3. Wireframes

  4. Surveys

  5. Visual Design

  6. HTML

  7. CSS

  8. Rapid Prototyping

  9. Interactive Prototyping


Nov 2009 - Oct 2012

Executive Office of the President

Senior User Interface Designer

Worked on a way for agencies to communicate easily and securely with each other without having to go through all the red tape of traditional methods.

  • Met with internal and external stakeholders to gather requirements, discover issues and find opportunities for us to help

  • Gathered existing site usage data and used it for validating changes and issues

  • Designed new unified user interface guidelines across a variety of products to enhance usability and functionality

  • Implemented section 508 accessibility features like skip navigations and alt tags to make the site more usable and compliant

  • Worked closely with developers to deploy and engineer new functions, features and web
    products

  1. Process Flows

  2. User Journeys

  3. Wireframes

  4. Visual Design

  5. HTML

  6. CSS

  7. Rapid Prototyping

  8. Interactive Prototyping


Skills & Applications

Skills

  • Product Strategy (GAP/SWOT Analysis)

  • Research

  • Usability Testing

  • Wireframing

  • Rapid-Prototyping

  • UX Writing

  • Visual Design

  • HTML & HAML

  • CSS & SCSS

Design

  • Omnigraffle

  • Mockflow

  • Balsamiq

  • Sketch

  • Figma

  • Axure RP

  • Adobe Illustrator

  • Adobe XD

Usability

  • Google Analytics

  • Invision

  • Optimizely

  • Usertesting.com

  • SurveyMonkey

  • Muraly

Screen+Shot+2019-06-14+at+8.42.04+AM.jpg

Industries I Have Worked In

  • Logistics

  • Machine Learning

  • Government

  • Healthcare

  • Non-Profit